Octo Kai Clinic (“we”, “our”, “us”) operates https://octokaiclinic.com/ (the “Website”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our Website or use our services.
By accessing or using our Website or submitting information through it, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you contact us, book services, subscribe to newsletter, or interact with our Website, including but not limited to:
- Contact Information: Name, email address, phone number.
- Health-related Information: Details required for booking physiotherapy consultations or treatments (only with your consent).
- Technical Data: IP address, browser type, device information, cookie and usage data collected automatically when you visit the Website.
We do not collect highly sensitive information (unless explicitly provided by you for medical or treatment purposes).
2. How We Use Your Information
We may use your personal information for the following purposes:
- To provide, operate, manage and improve our services and Website.
- To respond to your inquiries, schedule appointments, and communicate with you.
- To send service-related notifications or updates if you have consented.
- To analyze Website usage so we can improve our content and services.
3. Cookies and Tracking Technologies
Our Website may use cookies and similar tracking technologies to enhance your experience, analyze trends, and track user behavior. You can control cookie preferences through your browser settings. Disabling cookies may affect how the Website functions.
4. Data Sharing and Disclosure
We will not sell, rent, or share your personal information to third parties except:
- With service providers who help us operate the Website and deliver services (under confidentiality agreements).
- When required by law, legal process, or to protect our legal rights.
- To comply with applicable regulatory requirements or government requests.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no system can be completely secure.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete information.
- Withdraw your consent (where processing is based on consent).
- Request deletion of your information, subject to legal and regulatory requirements.
To exercise these rights, please contact us using the details at the end of this Policy.
7. Children’s Privacy
Our Website is not intended for children under 18. We do not knowingly collect personal information from minors. If you believe we have collected information from a child under 18, please contact us so we can delete it.
8. Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in law or our practices. The updated policy will be posted on this page with a revised “Effective Date.”
9. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, you can contact us at:
Octo Kai Clinic
B-14, Basant Kaur Marg, Block B, Shivalik Colony, Malviya Nagar,
New Delhi, Delhi, 110017, India
Email: octokaiclinic@gmail.com
Phone: +91 99581 90935 / +91 89205 42323